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Returns & Refunds policy

Online purchase form our store:

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail jasonicdigitaldreams@outlook.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days

  • The goods are in the original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

  • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

28 fern drive, penllegaer swansea sa49ft

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail jasonicdigitaldreams@outlook.com

Refund Policy for Jasonic Digital Dreams Services

Effective Date: 23.09.2024

At Jasonic Digital Dreams, we strive to provide high-quality digital marketing services. If you are not satisfied with our services, please review our refund policy below.

General Policy

All service fees are considered non-refundable unless otherwise specified in this policy. By engaging our services, you agree to these terms.

Service Cancellation

If you wish to cancel a service, please notify us in writing at least 14 days before the scheduled start date. Cancellations made after this period may result in the forfeiture of any payments made.

Refund Eligibility

Refunds may be considered in the following cases:

  • Service Not Delivered: If the agreed-upon service has not been delivered within the specified timeframe.

  • Service Dissatisfaction: If you are dissatisfied with our services, you must notify us within 7 days of receiving the deliverable. We will review your feedback and may offer a partial refund or make necessary adjustments.

Requesting a Refund

To request a refund, please contact us via email with the following information:

  • Your name and contact details

  • Order number or service details

  • Reason for the refund request

    Processing Refunds

Once your refund request is received, we will review it and respond within 7 business days. if approved, refunds will be processed using the original payment method. Please allow 5-10 business days for the refund to reflect in your account.

Changes to This Policy

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions about our refund policy, please contact us at: jasonicdigitaldreams@outlook.com